Privacy Policy

Your Privacy Matters

At Kasbah Souq, we care deeply about your personal privacy and strive to handle all personal data responsibly and transparently. This Privacy Policy outlines the types of information we collect from you and how we use, store, and protect it.


What We Collect

We collect your name, address, email, and phone number only for the purpose of order processing and delivery. Additionally, we gather non-personal data such as your device type and browser information through cookies to improve your browsing experience.


How We Use Your Information

The data you provide helps us process your orders, offer customer support, and enhance our services. We use your contact details to notify you about your order status, respond to inquiries, and provide relevant updates. Occasionally, we may also share promotional content — but only if you’ve opted in.

 

Data Protection

We take all necessary steps to ensure your data remains secure. Your information is never sold, traded, or rented. As we offer only Cash on Delivery, we do not store or process any credit/debit card information.

 

Third-Party Sharing

We only share your data with trusted logistics and analytics providers necessary to complete your order. These services are required to treat your data confidentially and in accordance with the law.

 

Your Control

You may request access to, or deletion of, your personal data by contacting us. We aim to respond to all privacy-related queries within 5 working days.

📧 info@kasbahsouq.com
📞 WhatsApp: +1 (867) 677-4577